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Ask Our Specialists

All questions are answered by U.S. based licensed and experienced insurance professionals.

Q:If i buy travel medical insurance for one month, if i am sick in the middle and need to stay in hospital more than one month, can i extend the insurance?

Thank you for contacting Insubuy. Many of the travel medical insurance plans are extendable. You may extend the coverage if you will continue to need treatment while traveling. If you have any additional questions, please let us know.

Q:Are seasonal flue shots covered for all the members of my insured group? If so, Where should I go to get them?Thank you

The visitor insurance plans on the market will exclude the coverage pre-existing conditions, preventative and routine care. With regard to immunization and vaccination, you will have to pay out of pocket for such expenses. Should you have additional questions or need further assistance you may also call our office at +1 (866) 467-8289.

Q:Please clarify:If I have the company medical insurance, but my family not what I should do. I should point that they intent to move with me and apply for IKAMA as individuals, not under company umbrella.Thank you,Valentin

We would need additional information in order to better assist you and your family. We may have plans available depending on their visa status, however, if they are eligible for a domestic insurance plan it would be recommended to purchase that. Please call our office at +1 (866) 467-8289 so we may better assist you in acquiring coverage.

Q:I am traveling to USA and want to buy visitor's insurance. What are the plan options for me?

You can do instant quote and purchase at Visitors medical insurance

Q:Hi, I would like to know about Wellness visit coverage for Safe Travels USA Comprehensive plan.We want to do the blood work lab test for 63 years old who currently is enrolled in this plan, will that be covered under wellness visit?

Thank you for contacting Insubuy. The Wellness visit benefit covers up to $75 for one Wellness visit per insured. The benefit must be used within the first 21 days of the effective date, and you must pre-register before visiting a medical provider. In order for the plan to pay towards the visit there are specific diagnosis codes that must be used by the medical provider. If you have any additional questions, please let us know.

Q:Hello, please i get schengen visa insurance ans travel to Europe, d'urine m'y stay i Was having pain on hi and went to hospital, and pay m'y Bill, how can i cleam it with my insurance?

To file a claim you will first want to download and fill the appropriate claim form found in the MyAccount section of the website by logging in with your certificate number and date of birth. All submission instructions are located on the form. Should you need additional assistance please let us know know, you may also call our office at +1 (866) 467-8289.

DISCLAIMER: Information presented in our Questions and Answers section is generic and was deemed to be accurate at the time of response. Please use the answers as a guide and do not make decisions based on the answers. The answers presented may be outdated and altogether inaccurate currently or not relevant as the details provided such as the insurance terms and conditions, plan benefits, eligibility and coverage may have changed. Insubuy assumes no responsibility for relying on such answers. You should review the latest certificate wording of the insurance policy (available on this website) for the product you are considering for the latest and complete details. If there is any conflict between the answers provided here and the certificate wording, the details of the certificate wording will prevail.

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